Trackify only allows 2 parent additions for a child, Primary parent & Secondary parent.


The primary parent verifies through otp.

For the secondary parent, the primary parent will have to create a pin for the child.

How to create a pin for the secondary parent*:

  1. On the primary users phone navigate to the Account tab.

  2. Click on your child’s name.

  3. Go to the bottom of the details page and assign a 4-digit PIN.

  4. Now on the secondary users phone ‘SIGN UP’ if you haven’t already.

  5. Sign In.

  6. Follow the procedures from ‘ADD CHILD’.

  7. After clicking Next, you will have to enter the same 4-digit pin as assigned by the    primary users instead of an OTP

Now when the secondary parent is asked for a pin, use the same pin that was created by the primary parent, and now you should be able to add your child.

For more detailed instructions please download our manual from below.

Please reach out to for any queries.

* Only a total of 2 parents/guardians can be added per child. You should only assign  a secondary user you trust and are willing to share the real-time location of your child with.